Order Despatch
Orders are despatched promptly by post or parcel carrier. Seasonal items such as plants are sent separately with the estimated delivery times stated against each variety both in our catalogue and on our website.
Please note that when several items are ordered they may not all be delivered at the same time.
Delivery Charge
Standard Charge
Packet seed only will incur a carriage charge of £2.99.
All other products incur a carriage charge of £6.99.
If your order comprises of a combination of carriage charges then a combined carriage charge of £7.99 will be applied.
Live Plants
Suttons strives to ensure that all its plants are delivered to you in the perfect condition for planting. While the majority of our nursery plants cope well with slight delays in intransit, sadly, the time it takes to deliver to certain locations in the UK means that we can't guarantee this for some of our smaller plug products and tender bedding and vegetable lines, which do not respond well to the extra journey time. So regretfully while we offer the majority of our live plant offering nationwide, we are unable to ship plugs, begging plants and tender vegetable plants to the following areas: HS, IV41-IV49, IV51, IV55-56, KW15-KW17, PA34, PA41-48, PA60-PA78, PA80, PH40-PH44, TR21-TR24, ZE1-ZE3.
Non Standard Deliveries
Unfortunately like many companies in our industry we are currently only able to supply orders to UK based customers, excluding those in Northern Ireland. We are committed to finding a way that we can resume or normal services again as soon as possible. Please accept our apologies for any inconvience caused.
Very Large items
If ordering any large items marked 
a surcharge of £5 per item will be applied. These items are also not available to areas and postcodes shown under non standard deliveries. We may need to contact you regarding delivery so please provide a contact number with all orders.
Prices include VAT where applicable.
We reserve the right to contact you and advise an additional charge where necessary and are happy to quote for carriage of specific products to more remote areas. Some items may not be available to all areas.
We reserve the right to revise any carriage charges in the event of carrier price increase or other unforeseen circumstances. We will always advise of the carriage charge before payment is taken.
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