Customer Service Agent - above National Minimum and Living Wage

Are you passionate about providing outstanding levels of customer service? Do you have excellent communication skills both written and verbal? Would you like to work somewhere that offers genuine career progression and advancement opportunities, where people are rewarded for their achievements and hard work?

If you answered YES and can work under pressure, then we would love to hear from you!

The Role?

  • Job Title: Customer Service Agent.
  • Job Type: Temporary with the possibility of becoming permanent
  • Location: Paignton
  • Work Remotely: No
  • Hours: Full time hours available across various shifts but have to include a weekend day
  • Hourly rate: £9.05

About Us

Suttons is a contact centre with a difference! Based near South Devon College, we have plenty of free on-site parking and a great staff discount. We have a fantastic team environment in a new contact centre and look after our employees. During these times we can and do make a difference to our customers who are both new and more experienced gardeners. We always encourage growth and development from within the business, ensuring plenty of opportunities for those who are keen to progress their careers with us!

About You

We are looking for someone to work within our busy call centre, who has previous customer service experience, whether that be from a contact centre, retail or hospitality. You will need to have excellent communication skills both written and verbal. If you have an interest in gardening that’s even better, but don’t worry you will get all the training you need.

Requirements Key Tasks & Responsibilities

To consistently deliver an outstanding level of customer service * To answer calls in a timely and professional manner * Resolving customer queries * Taking details of enquires & complaints * Processing orders and taking payments * Escalate any issues or complaints to your team manager where necessary * Strong communication skills * Excellent customer service skills

If you are interested in this position, please apply to Dawn Sylvester, Head of HR, Suttons Consumer Products Ltd, Woodview Road, Paignton, TQ4 7NG